Learn about how we use cookies and similar technologies to enhance your experience on our website.
Last updated: September 7, 2025
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide useful information to website owners.
Cookies help us remember your preferences, analyze how you use our website, and provide you with a better, more personalized experience.
We use cookies for several purposes:
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users get error messages. This helps us improve how our website works.
These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
These cookies are temporary and are deleted when you close your browser. They are used to:
These cookies remain on your device for a set period or until you delete them. They are used to:
These cookies are set by third-party services that we use to enhance our website functionality:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| XSRF-TOKEN | CSRF protection for form submissions | Session | Essential |
| laravel_session | Maintain user session state | Session | Essential |
| _ga | Google Analytics tracking | 2 years | Analytics |
| _gid | Google Analytics session tracking | 24 hours | Analytics |
| user_preferences | Remember user preferences and settings | 1 year | Functionality |
You have several options for managing cookies:
Most web browsers allow you to control cookies through their settings. You can:
When you first visit our website, you'll see a cookie consent banner. You can:
For third-party cookies, you can opt out directly:
While you can disable cookies, please note that:
We recommend keeping essential cookies enabled to ensure the best user experience.
We may update this Cookie Policy from time to time to reflect:
We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@reservationagent.co.za
Phone: +27 (0) 21 123 4567
Address: Cape Town, Western Cape, South Africa
Data Protection Officer: dpo@reservationagent.co.za
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by adjusting your browser settings.