Terms of Service

1. Acceptance of Terms

By accessing and using the Reservation Agent service ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services operated by Reservation Agent ("we," "us," or "our").

2. Description of Service

Reservation Agent is an AI-powered travel planning service that creates personalized itineraries based on user preferences and requirements. Our service includes:

• AI-generated travel itineraries
• Personalized property and accommodation recommendations
• Activity and attraction suggestions
• Event and entertainment recommendations
• Travel planning assistance and support

3. User Accounts and Registration

To use certain features of our Service, you may be required to provide personal information. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Protect the security of your account information
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for commercial purposes without authorization

5. Service Limitations and Disclaimers

5.1 AI-Generated Content

Our itineraries are generated using artificial intelligence and are provided for informational purposes only. While we strive for accuracy, we cannot guarantee that all recommendations will meet your expectations or be suitable for your specific needs.

5.2 Third-Party Services

Our Service may include recommendations for third-party services, properties, and activities. We are not responsible for the quality, safety, or availability of these third-party services, nor do we endorse them.

5.3 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service at any time.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Reservation Agent and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Reservation Agent shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or use
• Business interruption
• Personal injury or property damage
• Any damages resulting from your use of the Service

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us, if any, in the twelve months preceding the claim.

9. Indemnification

You agree to defend, indemnify, and hold harmless Reservation Agent and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through the Service

10. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of South Africa.

The arbitration shall be conducted in Cape Town, South Africa, and the language of the arbitration shall be English.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Reservation Agent regarding the use of the Service, superseding any prior agreements between you and Reservation Agent relating to your use of the Service.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: